Privacy Policy

Effective Date: March 26, 2025
Last Updated: March 26, 2025

At Alnos Vending, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our website: www.alnosvending.pl.

By using our website, you agree to the practices described in this Privacy Policy.

I. Who We Are

Alnos Vending is a division of Alnos, offering snack, cold beverage, and hot beverage vending services in Rzeszów, Lublin, and Zamość, Poland.

For any questions regarding this policy or your data, contact us at:
📧 Email: hello@alnosvending.pl

II. Information We Collect

We may collect the following types of information:

A. Information You Provide

Name, email address, and phone number (via contact forms)
Business name and address (if applicable)
Any other information you voluntarily submit

B. Information Collected Automatically

IP address
Browser type and version
Device type
Pages visited and time spent on the site
Referring URL

This data is collected via cookies and similar technologies for analytics purposes.

III. How We Use Your Information

We use the collected data to:

Respond to inquiries or service requests
Provide vending machine services and support
Improve website functionality and user experience
Analyze website traffic and performance
Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

IV. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

Consent: You have given clear consent for us to process your personal data.
Contractual Necessity: Processing is necessary for a contract with you or to take steps before entering into a contract.
Legal Obligation: We are legally required to process the data.
Legitimate Interests: Processing is necessary for our legitimate interests unless overridden by your rights.

V. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device to:

Remember user preferences
Enable site functionality
Analyze site usage (Google Analytics or similar)

You can manage cookie preferences through your browser settings.

VI. Data Sharing and Disclosure

We may share your data with:

Trusted third-party service providers (e.g., website hosting, analytics)
Legal authorities when required by law
Internal staff for the purpose of fulfilling service requests

All third parties are required to maintain the confidentiality and security of your data.

VII. Data Retention

We retain your personal data only as long as necessary to:

Provide services
Fulfill contractual or legal obligations
Comply with tax or accounting requirements

When no longer needed, data is securely deleted or anonymized.

VIII. Your Rights (under GDPR)

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain processing
Withdraw your consent at any time
File a complaint with a supervisory authority (e.g., UODO in Poland)

To exercise any of these rights, contact us at hello@alnosvending.pl.

IX. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

X. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please review the privacy policies of any external sites you visit.

XI. Policy Updates

We may update this Privacy Policy periodically. The updated version will be posted on our website with the revised "Last Updated" date. We encourage you to review it regularly.