Guides

What Gets Refilled in the Coffee Machine (and What the Office Doesn’t Track)

Alnos Vending bean-to-cup coffee machine, with a 22″ touchscreen, front view. Illustrative render.
Illustrative render.

Every office with a coffee maker has someone who “took the last cup and didn’t say.” With an Alnos Vending coffee machine, that problem disappears, because refilling isn’t the office’s job.

What Alnos Vending Refills

  • coffee beans, in the 1.5 kg hopper,
  • soluble products in six canisters, one of them for sugar,
  • cups,
  • lids,
  • bottled water, where a bottled supply has been agreed.

That’s for the Coffee Machine. The scope is written into the contract.

Water: Bottles or a Mains Line

If a mains connection is confirmed for the site, there are no bottles. If it runs on bottles, Alnos Vending replaces them. We never top up old water. Details are in the guide on coffee machine water.

What Else We Do on a Visit

We empty the grounds and waste-water containers and check for leaks. We clean the brewer and mixers regularly, as the manufacturer’s instructions require. The office doesn’t do any of that. Hygiene gets its own guide.

What This Text Leaves Out

How to open the machine door, or cleaning recipes. Nobody in the office opens the machine. We don’t give a refill schedule here either, because it depends on the place.

What the Office Can Do

Let us know when something runs low or behaves differently: +48 84 300 10 10 or hello@alnosvending.pl. The number is on the label on the machine. The drink range is agreed with the office; more on the Products page and in the FAQ.

Write to hello@alnosvending.pl, call +48 84 300 10 10, or fill in a Golden Ticket, the machine inquiry form (not a prize draw). One form, one conversation about your place.

Who took the last cup? It no longer matters.

FAQ

Questions

Short answers from our FAQ page.

What does Alnos Vending refill in the Coffee Machine?

Beans, soluble products, cups, lids where used and, with a bottled supply, water.

Does the office have to restock cups?

No. Refilling belongs to Alnos Vending.

Who empties the grounds container?

Alnos Vending, during a service visit.

Is there a fixed refill schedule?

It depends on the place. The scope is written into the contract.

Alnos Vending

Golden
Ticket

Machine inquiry form.

One form. One conversation about a machine for your organization.

Fill In Your Golden Ticket