The machine’s rating plate shows the manufacturer’s name and a string of characters that looks like a Wi-Fi password. Someone in a pinch might go looking for the manufacturer’s hotline. No need. The machine will carry a label with Alnos Vending’s contact details.
What Will Be on the Label
Among other things:
- phone: +48 84 300 10 10,
- email: hello@alnosvending.pl.
The label will be in Polish. A phone number and an email address look the same in every language, so a guest from abroad can manage.
Why Alnos Vending, Not the Manufacturer
Because Alnos Vending places the machine, refills it and services it. The manufacturer doesn’t know your place or your contract. We do. That goes for all three models: the Coffee Machine, the Snack & Drink Machine and the AI Smart Cooler.
What the Label Is For
Reporting a problem: a product didn’t drop, the screen isn’t working, something drips, the cooler is too warm. The buyer doesn’t have to find reception or building management. They can call directly.
When the Label Is Missing
Labels sometimes peel off, or someone covers them with a flyer for a birthday collection. If the label is missing or unreadable, let us know and we’ll replace it. Before a machine starts selling deposit bottles and cans, it will also carry a notice about returning packaging in the deposit system, and the deposit (PLN 0.50 per bottle or can) will be shown separately from the price.
Where Else These Details Are
On the Contact page, in the footer of every page and on the Facts About Alnos Vending page. More answers in the FAQ.
Write to hello@alnosvending.pl, call +48 84 300 10 10, or fill in a Golden Ticket, the machine inquiry form (not a prize draw). One form, one conversation about your place.
The manufacturer’s hotline can relax. The phone is with us.